Travel Trainer

Hours: 37.5 hours/week (Full-time)

Supervisor: Program Manager

Location: Alameda County

Salary: $35,000

FLSA: Non-exempt

Summary: Travel Trainer works one-on-one and/or in structured group environments teaching people with disabilities to travel independently on fixed route public transit.

Essential Job Functions:

  • Meet with trainees to assess needs, identify goals, and develop plans to meet those needs and goals.
  • Provide instruction to assigned trainees on how to utilize public transit. Instruction typically includes how to master a route between Point A and Point B, safety and awareness, trip planning, and learning how to navigate the system generally (e.g. getting Clipper Card/RTC discount cards, pedestrian rights of-way.
  • Helping people master mobility devices (scooters, wheelchairs, canes, ect)
  • Provide information and referrals regarding local public transit resources throughout the Bay Area.
  • Collaborate with local transit systems and trainees regarding questions, issues or concerns.
  • Maintain mandatory progress notes on assigned trainees and create/maintain comprehensive Consumer Service Records
  • Perform regular follow-up with Project Coordinator and trainees.
  • Establish and maintain effective working relationship with trainers, trainees, etc.
  • Inform Supervisor of all relevant issues.
  • Participate in meetings, internal and external, as needed.
  • Assist with the developing curriculum and teaching material.
  • Assist with the development of marketing materials and perform outreach related to Mobility Matters program and Center for Independent Living outreach overall.

Other Responsibilities:

  • Assist with other similar duties, which might be assigned as needed 


  • Strong teaching skills
  • Ability to read, explain and discuss transit brochures and maps
  • Knowledge of all public transit in the Bay Area
  • Strong interpersonal and communication skills
  • Effective time management and organizational skills
  • Experience working with people with disabilities required
  • Experience using public transit in the Bay Area, especially BART and AC Transit
  • Ability to use Microsoft Office Suite and Internet
  • Bilingual applicants highly preferred

 Work Conditions

  • Outdoors when is Travel Training is in process
  • On occasion, required to attend staff events, which might be scheduled during evenings or weekends

If you need reasonable accommodation for any part of the application and hiring process, please notify the People and Organizational Development Manager at (510) 841-4776 X3150 or email  Determinations on requests for reasonable accommodation will be made on a case-by case basis.

 CIL Inc. is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or status as a protected veteran.   Persons with disabilities, veterans, women and minorities are encouraged to apply.

CIL is an E-Verify participating employer.

As part of the employment process at the Center for Independent Living, we will request that you complete financial disclosure forms. This information is required to be gathered from all new employees to comply with certain New Market Tax Credit program requirements, under which program the Center for Independent Living has benefited. All information submitted will be kept strictly confidential.