TheCIL, the Oakland Mayor's Commission on Persons with Disabilities, and Lyft have partnered to distribute Lyft promo codes for qualifying individuals who need rides to their “walk-up” Covid-19 vaccination appointments. Qualifying individuals must be people with disabilities, veterans, or senior citizens living in Alameda or West Contra Costa counties. Individuals will need to have their vaccination appointment scheduled before receiving a promo code.  For questions about qualifications or to receive a code after making an appointment, contact us at (510) 841-4776 or

Lyft is an on-demand rideshare app. You can request a ride from Point A to Point B, like from your house to your vaccine appointment, through their app on your smartphone. If you do not have a smartphone, you can ask someone to schedule it for you.  Learn about Lyft's health and safety policy here:


Important Note: Unfortunately, Lyft does not have wheelchair-accessible vehicles in the East Bay. All wheelchair-accessible Lyft vehicles must have trips originating from San Francisco. However, Lyft drivers, like taxi drivers, are required by the ADA and Lyft to provide rides for people with foldable wheelchairs and walkers and people with service dogs.. They are not required to assist you in transferring into the vehicles, but they are required by the ADA and Lyft to stow your foldable device for you in their trunk or back seat unless the driver is not physically able to do so. See more info from Lyft here:

We are working to change these terms and will update this page as more information comes. If you need wheelchair-accessible transportation to vaccination sites, go to our COVID-19 Resources page for more information.

ACTC logo.png
MCPD logo.png

How To:

How to download and create a Lyft account on your smartphone:

Download the app:

  1. Use your phone to go to your app store (the iOS App Store for iPhone and Google Play Store for Androids)

  2. Search for "Lyft" and install the free Lyft app

Create your Lyft account

  1. Type in your device's phone number

  2. To verify your identity, we'll send a verification code via text to your phone number. We want to make sure you're human!

  3. The text message should arrive immediately. If you don't see it after a bit, tap 'Resend code.'

  4. Type in your name, email address, and take a selfie, so your driver knows whom to pick up

  5. That's it! Once you've set up your account, you'll be able to request a ride.

Source: How to create a Lyft account

How to add promo codes:

Some credits need to be claimed through promo codes, either by clicking on a link or typing the code into the app. If you have a code to type into the app, follow these steps before your trip:

  1. Open the Lyft app

  2. Tap the menu icon in the top left corner

  3. Tap ‘Rewards’ in the menu that appears

  4. Tap ‘Enter promo code’ to add your code (remember to check spelling)

  5. Tap ‘Apply’ to finish

After you follow these steps, you’ll see if the code is valid for your account. You'll also see the promotion amount, expiration date, and other terms.

Source: Promotions, ride discounts, and Lyft credit

How to schedule a Lyft ride:

Lyft offers scheduled rides for standard, XL, Lux, Lux Black, and Lux Black XL ride modes in some regions. When you schedule a ride, you must specify a pickup window. You can schedule a ride up to 7 days ahead of time.

  1. Set your destination.

  2. Tap 'Schedule' on the ride mode selection screen.

  3. Set your pickup address.

  4. Choose a date and time and tap 'Set pick up time.'

  5. Confirm your pickup and drop-off location, then tap 'Schedule.'

You’ll get a reminder before your pickup.

Source: Lyft's Scheduled rides for riders